Privacy Policy

Last updated: March 2026

This Privacy Policy describes how CigEx International FZ-LLC, operating as Cigex Freight ("Company", "we", "our", or "us"), collects, uses, and protects your personal information when you visit cigexfreight.com.

1. Information We Collect

Personal Information

• Name
• Email address
• Company name
• Phone number
• Shipping details

Technical Data

• IP address
• Browser type
• Device type
• Operating system
• Website usage data

2. How We Use Your Data

• Provide logistics and freight services
• Respond to customer inquiries
• Improve website performance
• Send service updates
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests

4. Data Sharing

We may share your information with:

• Logistics partners
• Payment providers
• Legal authorities when required
• Cloud infrastructure providers

5. Data Retention

We retain personal information only as long as necessary to fulfill business, legal, and regulatory obligations.

6. Your GDPR Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise your rights contact:

info@cigexfreight.com

7. Security

We implement technical and organizational security measures to protect your personal information.

8. Contact